Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

Usually. We need 2-3 days to process your order before shipped.

There are two shipping methods.

  • Fast Delivery: The delivery time for US, European countries the delivery will take 5-7 days.
  • Slow Delivery: Free shipping. The delivery time for US, European countries the delivery will take 10-15 days.
Can you ship to my country?

We can ship to anywhere all over the world. Enjoy your shopping.

Which payment methods are accepted in the Online Shop? Is it safe?

We accept Paypal, Credit Card, Bank Transfer, Western Union and Moneygram.

In our site. You only can choose Paypal. But you also can pay with Credit Card via Paypal.The payment is  100% safe.

For other payment. Please contact us to get more information.

Where is my order? How can i track my order?

Do not be worried. If you have not receive the order. It is normal. Because some package may take longer. Just wait a few days.

If you want to know more information about your order. Please contact us and tell us your order number. We will send you the tracking number. You can track the order in the page https://www.17track.net/.

Do I receive an invoice for my order?

Yes. Friend. You will receive a email about your order. You can check it. You can contact us if you found any problems.

How secure is shopping in the Online Shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
 
Why are the bags so cheap? Can it return it?

We are making a big discount. Our bags have very good quality. All the bags are new.

We also accept 15 days no reason to return. If you do not like the bag.

Send us an email

Dear Customers:

Because Chinese New Year is coming. All the company in China are on vacation now. All the orders during January 22 – February 7 will be sent after February 7.

We are looking forward for your understanding. Thank you.

Happy Chinese New Year.

Yours Sincerely.